For general enquiries, please contact:
E: info@brunsclifford.com
For press enquiries, please contact:
E: info@brunsclifford.com
For more information, please contact:
E: info@brunsclifford.com
BrunsClifford offers an exclusive made to order selection of iconic pieces. Each garment is individually cut, sewn, or knitted once chosen - it does not exist until it has a home. This considered approach prevents overproduction and honours the integrity of our craft.
Please allow 4 to 5 weeks for creation before your piece is delivered directly to you. Every garment is realised in collaboration with highly skilled artisans, using fabrics of the highest quality.
Returns cannot be accepted unless the garment is found to be faulty or damaged in transit. Should this occur, please contact our client services team at info@brunsclifford.com upon receipt with supporting documentation.
Taxes and custom duties are included within the EU.
The website www.brunsclifford.com is published by the company BrunsClifford a simplified joint-stock company under French law, whose registered office is located at 229 Saint-Honoré 75001 Paris, registered with SIRET 9304618840015 whose intra-community VAT number is FR77930461884
At BrunsClifford , accessible from https://brunsclifford.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains the types of information that is collected and recorded by BrunsClifford and how we use it.
If you have any additional questions or would like more information about our privacy policy, please do not hesitate to contact us. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in BrunsClifford. This policy is not applicable to any information collected offline or via channels other than this website.
We may collect the following personal data when you interact with us:
Identity & contact details: full name, shipping/billing address, email, phone number. Order details: garment specifications, size, quantity, order date, payment status. Payment information: payment method and transaction details (note: sensitive payment data may be handled via third‑party processors). Account credentials (if you register an account): username, password. Browsing & technical data: IP address, device type, browser info, cookies, pages visited, click behaviour. Marketing preferences: whether you agree to receive promotional communications, newsletters etc.
We use your data for purposes including but not limited to:
Fulfilling your order: production, shipping, communicating order status. Customer service: handling your enquiries, complaints or refund claims. Improving our services & products: analysing how customers browse & use our site, feedback, quality control. Marketing and communications: sending you news, promotions, offers if you have opted in. Fraud prevention, security, and legal compliance
We may share your information with third parties only in the following circumstances:
Service providers who assist us (e.g. payment processors, shipping carriers, IT/hosting services, customer support) under strict confidentiality and only for the purpose for which we provided it. Legal or regulatory authorities if required by French law / EU law (e.g. in case of fraud, tax obligations). Third parties with your consent (for instance, for marketing partnerships)